How to Post - FAQ of no help

[tpanc13]

According to FAQ, I can start (post) a question by clicking on the REPLY at top left of message list. I see no Reply there. or any other way to begin a discussion on a topic, i.e., to POST. What am I missing?

[shadowsports]

Greetings,

To start your own conversation or topic, press the "Start A Conversation" button.  at the top of any form section.

Give your topic a title, and use the drop down below to select the forum location or section your question pertains to. 

To reply to a existing topic, there is a big red reply button at the bottom of each post in a thread.  There is also a post reply button below the last reply on every thread.  

[tpanc13]

TY Ricj. I must be doing something wrong then, because the only part of the board where I can press anything to start a conversation is on General Discussion. I looked at icons on top, the OPTIONS (3 dots), heading selections (

• Discussions & Help
• Gallery
• Learn With Canon
• About Our Community)

and expansion of them, etc. No "Start a Conversation" except for General Discussion. Could some settings prevent this? 

Note:  My last place to search was when I presses the large CANON icon to go to home, I guess. Start a Conversation is there! Maybe I need to ensure I begin at that URL address instead of the one I jumped to (a specific topic) where I am not presented with it or a "Reply" in upper left as per FAQ. I currently strated one  again in General Discussion with my printer problem -- hope that makes it to the specific topic somehow

[LA248]

i am having the same problem. What is a "form section"? I am at https://community.usa.canon.com/t5/user/viewprofilepage/user-id/151867 and there's no form section that I can find. 

[stevet1]

LA248,

The web address that you provided is your user profile. You don t want to be there.

Back out and tap on the tab that says, "Discussions & Help. That will open up several subcategories.

Steve Thomas

[March411]

The top of the page, the header has a menu as shown below. Click on one of the main menu items and select the forum you wish to post or read.

March411_0-1770921713851.png

March411_1-1770921792224.png

Once inside of the selected forum, just under the header you will find a red button center, slightly right that says START A CONVERSATION. Press that button and rock and roll.

March411_2-1770921863149.png