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How to Cancel an Order Placed as a Guest?

ZilingT
Apprentice

I recently placed an order on the Canon USA website as a guest. Unfortunately, I made an error when placing the order and would like to cancel it as soon as possible. Since I placed the order as a guest, I cannot manage it through a MyCanon account. I also noticed that customer service via phone is unavailable over the weekend. Is there any way to cancel an order placed as a guest? Can I use online chat or email to reach Canon support for assistance?

1 REPLY 1

shadowsports
Legend
Legend

Greetings ,

Even as a guest you would have been given an order number when you initiated the purchase.

Give the Canon sales team a call at 800-385-2155.  I'm sure they'll do what they can to help you 

 

~Rick
Bay Area - CA


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