2 purchases. Both cancelled by canon

[cameroncozart]

I’ve made 2 purchases online and had them cancelled by canon. I am not sure if it’s something I’m doing wrong but the charge goes through and then the email comes in 5 hours later cancelled. 

im pretty fed up with it! I hate going to Best Buy for products and wondered if anyone else has this issue 

[shadowsports]

Greetings ,

Order cancellations are usually the result of an address mismatch or some other security related issue.  Anti-Fraud, etc. 

The best thing to do is contact Canon sales directly.  They can tell you why the orders are being canceled and assist with resolution. 

Canon sales 1-800-652-2666

*EDIT - spelling