12-01-2013 07:51 PM - edited 12-01-2013 07:54 PM
Hi, have a bit of a weird problem here......when I press the buttons on my scanner it <<usually>> starts MP navigator and everything works exactly as it should.....but....on occasions it does nothing at all !
Device manager recognises the scanner when I turn it on but nothing else happens when the buttons are pressed, if I manually open MP Navigator then whatever function I requested (copy, scan & email etc) immediately starts and runs OK
The problem appears to happen if the PC is shutdown into standby mode for a while
I am running Win7 64bit and have deleted and re-installed all the Canon software and have also tried different USB ports
TIA
Apologies if this isn't the right forum....I couldn't seem to find one for scanners
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