Canon my image garden insufficient memory

[Kfitz]

Message states " the process cannot be continued because of insufficient memory" I deleted several images. Still won't work. Trident direct print via cord. Won't work

[Jenine]

Hello Kfitz!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/Canon-Support or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

[Kfitz]

Windows 10. I rebooted everything and got a print done but would like to know how to permanently correct this issue. Thank you

[Waddizzle]

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@Kfitz wrote:

Windows 10. I rebooted everything and got a print done but would like to know how to permanently correct this issue. Thank you

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You computer may not have sufficient RAM, or Paging File disk space, to process large image files.  How much RAM does your system have?  Running out of memory can be especially acute when you have images with high DPI values, and/or when you attempt to resize an image and print it at the same time [fit to print].

[Kfitz]

Thanks. My laptop is old and full. I'll get it cleaned up some more. 

[jrhoffman75]

While a full HD might be the problem it is more likely a RAM issue. How much memory does your machine have.

[jrhoffman75]

In addition to what Jenine said, what is Trident direct print?

[Kfitz]

Auto correct is well, obnoxious.  😊. I tried direct print via cord 

[Hoohaa75]

Did you ever get this resolved?  If so, can you advise on how?

Thanks!

[TomPeter]

Hello,

it is the same problem here.

I did a print with a 8*10 picture layout some weeks ago without a problem. But today I'm getting the reported error while trying to print a 6*8 picture layout. The pictures I use are from the same source, with the same resolution.

I have got a laptop running on windows 10 (64bit) and 16 GB RAM. I am printing with a Pixma Pro-1.

Greetings from Germany and thanks for your help!