01-05-2016 09:38 AM
W7 x64, IE 11.
I installed Canon Easy WebPrint EX (tried both 1.5 and 1.6).
When I go to print I get error message "EasyWebPrint EX has stopped working".
Anyone else experience this and have a solution.
I don't use the feature often, but I know in the past (i.e. year or so ago) it did work.
01-07-2016 08:49 AM
Hello.
It may be possible that other plugins or toolbars are interfering. Try uninstalling the plugin and then restart your computer. Next, reinstall the 1.6 version from our website to see if this will help.
This didn't answer your question or issue? Find more help at Contact Us.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
07/24/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.1.1
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
EOS R6 Mark II - Version 1.6.0
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.