04-30-2022 09:29 AM
I have attempted to create a new account to register a new purchase, but the screen will not accept my email as a valid address? It keeps returning error: Please enter a valid email address
10-17-2023 10:24 PM
Hi I'm trying to create an account but have the same issue with the email. Is the system working ?
10-17-2023 10:32 PM
Hi. Yes, we've escalated the My Canon Account creation issue over to our web team.
10-18-2023 06:23 PM
It is fixed. I registered my product to do any updates but it keeps telling me to register my product. I'll check on it tomorrow.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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