Hi all, I have a Canon B2B2E account and I'm having issues logging in. When I login with my account. I'm not seeing my company header on the site, nor do I see any discounted prices. The last time I tried to get help from Canon, the rep told me to call Canon to place an order. That's helpful, but I also need to be able to see the prices before I call. Is there someone that can help me get this fixed permanently?
Our sales team will be happy to help you with your account. You can get in touch with them at 800-385-2155 or chat (when available) at http://canon.us/SalesHelp - the chat bubble will be at the bottom right. They're open from 9 am to 9 pm (ET) Monday through Saturday.
Hi James, thanks for replying. I tried the chat and also calling Canon... neither were able to help. I contacted HR at my company and they're working with Canon to resolve it. I'll post again when it's been resolved.
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