04-25-2024 12:42 PM - last edited on 04-25-2024 12:47 PM by SamanthaW
Has anyone had trouble completing a repair request? I've filled out the form in its entirely. But at the end "submit request" is grayed out. I can only cancel the request. I've tried on both Chrome and Safari incase it was my browser.
04-25-2024 12:45 PM
Thanks for joining the conversation, fallstand!
So that the Community can help you better, we need to know which Canon product you need to have repaired. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
04-25-2024 12:45 PM
Canon R6 Mark II
04-25-2024 12:49 PM
Thanks so much!
In the meantime, you can also reach out to our support team by phone for assistance since the repair form is giving you trouble! 1-800-OK-CANON (1-800-652-2666) Monday to Saturdays excluding holidays!
04-25-2024 12:47 PM
04/16/2024: New firmware updates are available.
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