03-31-2023 06:55 AM - edited 04-01-2023 01:14 AM
Canon has posted a service advisory for certain Canon EOS R10 camera bodies. Affected products are eligible for a free repair.
The EOS R10 mirrorless camera has been found to exhibit the following symptoms
In a small part of this product, a loud abnormal noise (click” sound) is emitted when the built-in flash is emitted.
Phenomenon
In a small part of this product, a loud abnormal noise (click” sound) is emitted when the built-in flash is emitted.
Mirrorless camera “EOS R10” This applies to some products where the two digits from the left of the camera's serial number (on the bottom of the camera) are “2”~ “01”.
For products sold in Japan Japan, some of the products “01” ~ “03” are eligible.
Check your Canon EOS R10 serial number here
Free repair acceptance period
Until March 2025
~Rick
Bay Area - CA
~R5 C (1.0.3.1) ~RF Trinity, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10
~6D2 (v1.1.1) Retired ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It03-31-2023 09:28 AM
Hi! We should clarify that this is not a recall but a service advisory. You can check out the official statement on this from Canon USA right here.
Hope this helps!
03-31-2023 10:32 AM - edited 03-31-2023 10:35 AM
Thanks Danny. Post has been corrected. I updated the link for America's also.
~Rick
Bay Area - CA
~R5 C (1.0.3.1) ~RF Trinity, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10
~6D2 (v1.1.1) Retired ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It05/31/2023: New firmware updates are available.
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EOS 6D Mark II - Version 1.2.0
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PowerShot 620 HS - Version 1.1.0.0
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EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STMCanon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.