Access Denied on usa.canon.com

[pscheffer82]

I just started getting an Access Denied message every time I move to a different page on the US website.  I have to go in, clear my browsing data and refresh.  I can then see the page I navigated to, but the site has logged me out.  When I log in again, I go through the same thing all over again.  I've rebooted, cleared all my history, cookies, cache and other site data going back a month yet nothing works. Any suggestions?  It seems to happen to a lot of people so wondering if Canon has an issue on their end.  This is the only website I have this issue on and it just started doing this a few days ago.  It worked fine before that time.  Any suggestions?

[HLily]

Thanks! I'll give that a try when I get a chance. In the meanwhile, I'll just use FF when I need to access my account.

[JFG]

Hi pscheffer82,

It seems that every few days or weeks we go through this situation, when you try to logon using Google, Microsoft Edge, or other Web browsers, the system kicks you out and gives that message:  "Your Browser is not Authorized to Access This Site, Access Denied".  I had this frustrating issue yesterday, July 29th, 25. First off, it is very frustrating, as no website that I access gives you that message.  Normally you get "We're Updating the System, Comeback Later" or something like that.  You come back later, and you log-in as usual without having to clear your browser history, cache etc. and getting that annoying message, "Your Browser is Not Authorized To Access This Site".    It seems to me that Canon's Webmaster or Website Administrator needs to address this annoying issue and the site needs be updated so this annoying issue keeps from happening, and we are able to sign in as usual.  My 2 pence !