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Serious problems using M50 Mark I with Webcam Utility / Canon Utility

Balthazar
Contributor

I am trying to use my M50 Mark I as a webcam with my Mac, and having no luck.
It worked over a year ago, though it would freeze pretty consistently.*

I am returning after a long time not using it.

I have downloaded and installed everything Canon seems to suggest.

It still does not work.

I have so many questions, my head is spinning.
Is Canon Utility a replacement for Webcam Utility?

Is the M50 Mark I even compatible anymore with the Canon Webcam Utility?

Any help massively appreciated.

*Specifically, I have the M50 set up behind a teleprompter, using Duet and my iPad to create the experience of eye contact in webcam interviews. None of this should interfere with the camera, though, I don't think.

 

 

10 REPLIES 10

shadowsports
Legend
Legend

Greetings,

You cannot run the EOS Utility and the WebCam Utilitiy simultaneously.  You need to exit the EOS Utility in order for the WebCam Utility to function properly.

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

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