08-04-2021 06:35 PM
Hello, If anyone could help me out here that'd be great. I took a two week hiatus fro streaming and came back to find my eos webcam utility not working, and the download page is glitched. I tried reloading the page, restarting my computer, etc. with no avail. I also went to another camera's page and the same thing was happening.
They make you fill out a form before downloading the software which I understand, but on my end when that pops up I can't click anywhere - I can hit tab a bunch of times to fill out the form but I can't check the opt in/opt out questions so there's no way that I can fill the form out to completion; there's also no way for me to click the X either. Is this just happening to me or are there others that have this glitch? The regular eos utility downloaded just fine so I think it's the webcam that's causing issues.
if someone updated the website recently it might be a coding issue but I'd like to see if there's anyway around it so that I can begin streaming again ASAP. Thanks!
08-05-2021 11:34 AM
Same for me, but I googled the app name and got this download page (for mac): https://my.canon/en/support/0200629304
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
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