09-19-2020 09:59 AM
I always experience an error while installing the v1.0 of the webcam utility. After the "Preparing Installation" phase, it always give me the error message "EOS Webcam utility setup ended prematurely because of an error." Does someone also experience this? The beta version works just fine but this new one does not. Is there a fix to this? I tried restarting and turning off my antivirus and running it as adminstrator to no avail.
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01-20-2021 12:00 AM
but it also doesn't appear as an option in my streaming programs. nothing. like it's not there. if i have a logitech or other webcam plugged into the USB it appears as an option. With this EOS software intalled, my Canon still doesn't appear as an option. Followed the instructions to a T, so it's frustrating.
01-28-2021 11:10 PM
04-04-2021 01:59 PM
04-09-2021 09:10 AM
Try removing the memory card from your camera. This will prevent background applications from interfering.
05-13-2021 01:21 AM
I updated windows 10 still unable to install it. It gives me an error ended installation prematurely
07-12-2021 03:08 PM
The installation succeded for me after running the installer 'setup.exe' as admin.
02-02-2022 03:47 AM
Hey,
I just started having this problem. I uninstalled my webcam utility including the driver on device manager. Now whenever I try to reinstall it isn’t showing up on any application that uses a camera. I checked the device driver and it has no camera driver.
Any update?
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
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