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EOS Webcam utility not installing

jbnaronz
Apprentice

I always experience an error while installing the v1.0 of the webcam utility. After the "Preparing Installation" phase, it always give me the error message "EOS Webcam utility setup ended prematurely because of an error." Does someone also experience this? The beta version works just fine but this new one does not. Is there a fix to this? I tried restarting and turning off my antivirus and running it as adminstrator to no avail.

26 REPLIES 26

but it also doesn't appear as an option in my streaming programs. nothing. like it's not there. if i have a logitech or other webcam plugged into the USB it appears as an option.  With this EOS software intalled, my Canon still doesn't appear as an option.  Followed the instructions to a T, so it's frustrating.

If it's a device driver, how do you get it working?

Did you ever get it working?...I haven't! Installed the files but when I turn on the camera, all I get is a pop-up showing the files on the camera...not utility start! HELP!

Try removing the memory card from your camera.  This will prevent background applications from interfering.

I updated windows 10 still unable to install it. It gives me an error ended installation prematurely 

The installation succeded for me after running the installer 'setup.exe' as admin.

 
 
 
 

Roboroy
Apprentice

Hey,

I just started having this problem. I uninstalled my webcam utility including the driver on device manager. Now whenever I try to reinstall it isn’t showing up on any application that uses a camera. I checked the device driver and it has no camera driver. 

Any update?

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