03-03-2025
12:52 PM
- last edited on
03-04-2025
08:44 AM
by
Danny
Even though I've had this utility installed on this computer before, when I am trying to reinstall either the normal EOS webcam utility, or the Pro version, I get the same error.
"EOS Webcam Utility Pro requires an active internet connection for installation. Please check your network configuration and proxy settings."
I am thoroughly confused. Obviously I do have an active internet connection (because I'm posting this).
I tried switching to my mobile phone hotspot in case it was something on my router - didn't help.
I don't have anything running that I can see that would block the installation. I tried disabling Norton Smart Firewall - that didn't help either.
I tried connecting to a VPN to "hide" the connection - that didn't work.
Has anyone else had this error and been able to resolve it?
The non-pro version of the utility gives a nearly identical error:
"EOS Webcam Utility requires an active internet connection for installation. Please check your network configuration and proxy settings."
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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