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EOS Webcam Utility not working with 80D in windows 11

iaonnic
Contributor

I connected my canon 80D with my mini usb and show laptop icon but it preview as only "EOS Webcam Utility" logo without any error. I already close EOS utility and download EOS Webcam Utility also download pro version of it. My system is windows 11 ver. 22H2 , my 80D's firmware ver. is 1.0.3

 After connected mini usbAfter connected mini usbIn microsoft "camera" appIn microsoft "camera" app

19 REPLIES 19

I just enable autoplay notification and i select take no action but it still the same.

Does the regular EOS Utility work properly?

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"The right mouse button is your friend."

Yes, it work just fine

Anonymous
Not applicable

One last thought, do you have any cloud services running? I have heard that a cloud service can take over the camera's USB connection.

I tried to close every program that I think it use cloud services and result is same but thank you so much for your advice.

 

Waddizzle
Legend
Legend

Don’t you need to select which version you want to use, free or subscription?

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"The right mouse button is your friend."

How to select it on eos webcam utility ? I open the pro ones and nothing show up, only run in backgroud

 

shadowsports
Legend
Legend

Greetings,

Can we ask that you reset the camera to defaults, both main and custom settings.  This is starting to look like a possible issue with your environment.  Do you have another system you can test the camera with?  Please also confirm the camera is being connected directly to a USB port on the PC, and not through an adapter or hub.

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

“. How to select it on eos webcam utility ? I open the pro ones and nothing show up, only run in background.  “

It almost sounds like the EOS Webcam Utility has not been configured to run with a paid subscription, to me.

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"The right mouse button is your friend."

Anonymous
Not applicable

If all else fails, you could use an Elgato Camlink HDMI to USB device and your camera's HDMI port to stream video to your computer.

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