EOS Webcam Utility not working with 80D in windows 11

[iaonnic]

I connected my canon 80D with my mini usb and show laptop icon but it preview as only "EOS Webcam Utility" logo without any error. I already close EOS utility and download EOS Webcam Utility also download pro version of it. My system is windows 11 ver. 22H2 , my 80D's firmware ver. is 1.0.3

 After connected mini usbIn microsoft "camera" app

[iaonnic]

I just enable autoplay notification and i select take no action but it still the same.

[Waddizzle]

Does the regular EOS Utility work properly?

[iaonnic]

Yes, it work just fine

[Anonymous]

One last thought, do you have any cloud services running? I have heard that a cloud service can take over the camera's USB connection.

[iaonnic]

I tried to close every program that I think it use cloud services and result is same but thank you so much for your advice.

[Waddizzle]

Don’t you need to select which version you want to use, free or subscription?

[iaonnic]

How to select it on eos webcam utility ? I open the pro ones and nothing show up, only run in backgroud

[shadowsports]

Greetings,

Can we ask that you reset the camera to defaults, both main and custom settings.  This is starting to look like a possible issue with your environment.  Do you have another system you can test the camera with?  Please also confirm the camera is being connected directly to a USB port on the PC, and not through an adapter or hub.

[Waddizzle]

“. How to select it on eos webcam utility ? I open the pro ones and nothing show up, only run in background.  “

It almost sounds like the EOS Webcam Utility has not been configured to run with a paid subscription, to me.

[Anonymous]

If all else fails, you could use an Elgato Camlink HDMI to USB device and your camera's HDMI port to stream video to your computer.