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EOS Rebel T6: Windows 11 - Setup.exe cannot find the .cab file when I install Webcam Utility Pro

canstanja
Apprentice

The installation tool cannot find the .cab file path, even though it was downloaded from the Canon website itself. With that, it does not seem proceed with downloading the application and I can't use my canon camera to stream or use for conferences. Please help, and is there an update fix with this?

3 REPLIES 3

shadowsports
Legend
Legend

Greetings ,

We'd like to help you.

Can you please tell us the model number of the Canon product you own. Also we need to know what version of the webcam utility you are installing.  Was this downloaded from the Canon USA website?

 

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

Yes to the US website and here is the model and version below:

T6 Rebel Canon DSLR

Webcam Utility Pro Version 2.1.18 for Windows

NatalyaP
Product Expert
Product Expert

Greetings canstanja,

After downloading the ZIP file for the EOS Webcam Utility Pro software, please extract all of the files from within the ZIP file to a folder or drive on your computer. This will ensure that all installation files are extracted where the setup file is able to read them. Running the setup file from within the ZIP file may cause installation issues.

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