EOS M50 not detected by EOS Webcam Utility

[agent-z]

Hi guys,

Any suggestions for a fix would be extremely appreciated, as i really need this for work.

Eos webcam utility was working fine, just fine with my m50 mrk I, and Life was all sunshine and rainbows, but it stopped working out of the blue, and Zoom is displaying a usb icon with a red X in the camera feed.

I used a different pc, and it was plug and play. Also, with my main computer, I suspected that the usb port was broken, and tried different ones, but nope.

I saw some youtube videos saying that it is because of eos utility and that i need to close it, but i dont even have that piece of software, and when i downloaded it, it was not detecting my camera.

It is important to mention that i tried to uninstall and reinstall eos webcam utility, but that did not help. I even use revo uninstaller to remove all the pieces it might leave, but still.

In the settings -> devices, this is how it shows (see picture)

Any suggestions?

[agent-z]

no solution yet, mate!!

I have given up and bought a capture card to use with the HDMI.

If you ever find a solution, please let me know!