09-19-2024 01:39 PM
I really don't get how there has been so many issues with this app for over 6 years now. I'm trying to use my camera as a webcam, it's working once, but randomly it doesn't work. I've looked through every forum, tried every "solution", uninstalled and reinstalled the canon apps a million times by now, yet nothing works.
This issue has been going on for 6+ years from what i can see in the forums, yet with no solution. Every single post the "solutions" are the same, yet they don't work for the majority of people. How come it still hasn't been fixed, when there's been known issues with the app for so many years?????
09-19-2024 02:08 PM
Are you talking about EOS Webcam Utility, or EOS Utility? Two different things. Webcam Utility is not compatible with all cameras. What do you have?
09-22-2024 12:32 PM
Both of them are buggy, I have a canon R8, it has worked at times but it's like a roulette whether or not it works.
09-21-2024 08:03 PM
Greetings SelinaLykke,
I'm sorry to hear that you are having issues with the Canon software. If you could, please specify which software application you are having issues with. Canon offers the EOS Utility application to allow users to connect their camera to their computer to download images and for remote shooting. Canon also offers the EOS Webcam Utility which allows users to use certain Canon cameras as a webcam.
I do see that you have stated that you are attempting to use your camera as a webcam. Please ensure that you are downloading and installing the EOS Webcam Utility on your computer and not the EOS Utility application. You may click on the following link to view available software for your operating system that is compatible with your Canon camera:
https://www.usa.canon.com/support/software-and-drivers
If you continue to have issues, then please provide us with more information about the issue you are having. Please provide the steps taken to the point where the issue arises. Please also provide us with the camera model, your computer type and its operating system. Any additional information will be helpful.
09-22-2024 12:34 PM
Both of the applications are buggy, both have been installed and reinstalled several times, like I stated in my original post I have tried all the "solutions" suggested in the forums, yet not of them have helped, just like people have said for the last 6 years as I can see it's the same issue that has been going on for 6+ years.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.