11-02-2024
08:41 PM
- last edited on
11-05-2024
08:35 AM
by
Danny
How does one contact customer service? The web site does not have an email address. I was billed for the pro app subscription which I said I did not want and need to request a refund. The software does not work well. Thanks.
11-05-2024 08:54 AM
Thanks for joining the conversation, gs9995! You can manage your subscriptions via your MyCanon account, and if you need additional help, you can give our EOS Webcam Utility support number a call Monday through Friday at 1-844-CANON-WC (1-844-226-6692).
Hope this information helps!
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
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