12-16-2025 11:17 AM
The rubber on my joystick in the back of my canon r5 is broken and the camera is only 3 years old. How much does it cost to replace them
12-18-2025 05:12 PM
Hello pazham,
We are not able to provide an invoice or estimate without our factory service technicians seeing your product first. However, I can say that the factory service centers use a tiered pricing structure for repairs based on the type of repair that is needed on the equipment. The tiers for the EOS R5 are as follows:
Minor = $239
Standard = $539
Major = $819
Unfortunately, I do not know what tier this particular issue would fall under. The FSC would provide that estimate to you once they have had a chance to look over the camera, and you have provided them with the problem description.
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