canon eos digital x shutter speed is not changing

[pavindu]

in my canon digital x camera when I scroll the dial in the manual mode instead of changing the shutter speed it changes apperture.even when i was holding the av button and scroll the dial same thing happens

[deebatman316]

Switch the camera to the camera to the Creative Zone ie (M, Av, Tv, P & A-DEP) then reset BOTH main and Custom Function back to factory default.

[pavindu]

thanks for the reply but still didn`t fixed it  😞  do you know any other ways to fix it

[jrhoffman75]

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@pavindu wrote:

thanks for the reply but still didn`t fixed it  😞  do you know any other ways to fix it

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Welcome. I am not sure what a “digital x” camera is, but does it have a menu selection to reset all camera setting and custom settings?

[pavindu]

yes

[kvbarkley]

If a reset does not fix it, then it sounds like the AV button is broken. It needs to be fixed.

[pavindu]

is there a way to know av button is broken or not

[kvbarkley]

If you press it in M mode and the shutter speed does not change, that is a good clue.

[Danny]

Thanks for joining the conversation, pavindu!

So that the Community can help you better, we need to know exactly which Canon camera model you're using. To date, Canon USA has released multiple EOS cameras whose model names contain the letter X but none where it's just the letter X.  That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[pavindu]

its called eos digital kiss x