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can't transfer pics

inbal2602
Apprentice

Hi,

Im trying to transfer pics to my laptop.

I downloaded all the softwares needed, but when I plug in the camera to the computer it says 'busy'.

What can I do? 

 

Tnx 

6 REPLIES 6

kvbarkley
VIP

Tell us what computer and camera for a start.

Sorry, new here 🙂

Canon eos 40d

Lenovo laptop

Welcome to the forum.

 

1. do you have EOS Utility 2 installed?

2. when you connect the camera does Windows recognize it?

3. do you have a card reader?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic

inbal2602
Apprentice
1. Yes
2. Something needs to show up? I don't see anything.
3. No, I connected it with USB cable

jrhoffman75
Legend
Is the cable a Canon cable? Some cables are charging only. You need a data cable.
John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic

inbal2602
Apprentice
Wow! There is a difference?? I didn't know...I will try!! Thank you very much!
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