Video Settings Missing on EOS-1D X Mark III

[ERAJGO]

After updating firmwear many of the setings for video function are missing in my 1DX M111 can some one help please

[jrhoffman75]

Welcome to the forum. 

try resetting the camera. 

[ERAJGO]

Hi I have done that 2 times reset the camera, and my slowmo function is gone 

[jrhoffman75]

I don’t use the video function, so can’t help with that. Sorry. 

[ERAJGO]

Thank you for trying 

[jrhoffman75]

Which setting do you call slomo? I can check my camera and see the settings. 

[ERAJGO]

 This is how it used to beThis is how the menu shows now

[ERAJGO]

I realy need this to work by tomorrow, I hope someone can help, I tried to download 1.6 update firmware and it doe snot work it will not extract the file

[jrhoffman75]

Top photo looks like NTSC setting. Bottom photo looks like PAL setting.

Extracting the .fir file is a computer issue. Windows or macOS?

[ERAJGO]

I really appreciat eyou trying, I checked it is the same in both NTSC and Pal, I just updated to the latest, and it is no different, I RESET to manufacturers settings agan and still the same, feeling very frustrated I hope someone can help