Unable to take photo when camera horizontal

[pfarquharson]

Unable to take photo when camera horizontal

Camera Type:

Canon EOS 5D Mark II 21.1MP Full Frame CMOS Digital SLR Camera with EF 24-105mm f/4 L IS USM Lens (old model)

Thanks in advance for any assistance.

[rs-eos]

What specifically happens when in landscape orientation? Do you hear the shutter mechanism?  If you put the camera into live view, do you see something on the screen only when in portrait?

Did you try resetting the camera?   Did you try using a different lens?

[wq9nsc]

Do you have a battery grip on it?  Is it just the horizontal shutter release button quit working but the release on the grip still works?

Rodger

[pfarquharson]

I will check and confirm findimgs

[ebiggs1]

"Do you have a battery grip on it?"

More importantly if you do have a grip, is it a Canon brand grip?  If it is not it needs to be discarded.

[ebiggs1]

Do a ful reset, Get a brand new CF card (top quality like Lexar, Sandisk, etc). New or at least fully cahrged battery (better to have a real Canon brand battery).  All the easy stuff. Make sure all this is right first!

If after reset to default settings, checked battery and you removed any grip and still can not take horizontal shots the camera is probably faulty.  I doubt it is a Canon serviceable body any longer, BTW.

The 5D Mk II will take photos in any position even upside down.

[VainButterfly]

---

@ebiggs1 wrote:

Do a ful reset, Get a brand new CF card (top quality like Lexar, Sandisk, etc). New or at least fully cahrged battery (better to have a real Canon brand battery).  All the easy stuff. Make sure all this is right first! prepaidcardstatus

If after reset to default settings, checked battery and you removed any grip and still can not take horizontal shots the camera is probably faulty.  I doubt it is a Canon serviceable body any longer, BTW.

The 5D Mk II will take photos in any position even upside down.

---

Usually I never comment on blogs but your article is so convincing that I never stop myself to say something about it. You’re doing a great job Man,Keep it up.

[ebiggs1]

Thank you