Unable to register EOS R6 Mark II bought via Amazon

Delalan
Apprentice

Bought a R6 Mark II through the Canon store on Amazon (USA). When I tried to register, it says that this camera was not intended for sale in the USA. I called Canon, and their only advice was to return it. Amazon is listed as an authorized dealer (as long as it’s not fulfilled by a non-Canon seller). Has anyone had this issue? Is it possible to buy a camera on Amazon and get it registered? Thanks! 

11 REPLIES 11

ebiggs1
Legend
Legend

The key here is whether it has a Canon USA warranty card inside the box. If it does not then it is not a Canon USA product. Personally I would return it. According to Amazon itself,  61% of all unit sales on Amazon come from independent sellers. You obviously found one. 

My advice it do not buy any photographic gear from Amazon especially those big glorious packages. Total junk! But this also goes for SD or CF memory cards and batteries. Another reason is counterfeits which can be so good they are hard for experienced pros to distinguish them from the real deal Canon until they crap out or damage your gear.

EB
EOS 1D, EOS 1D MK IIn, EOS 1D MK III, EOS 1Ds MK III, EOS 1D MK IV and EOS 1DX and many lenses.

ebiggs1
Legend
Legend

BTW, anyone can hijack the Canon logo.

EB
EOS 1D, EOS 1D MK IIn, EOS 1D MK III, EOS 1Ds MK III, EOS 1D MK IV and EOS 1DX and many lenses.
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