09-24-2022
06:42 PM
- last edited on
12-27-2022
09:01 AM
by
Danny
It tells me to start the EOS Utility on my computer but when I try there is no R10 model in the menu. There's loads of models, but no R10. I have been trying to pair this with either phone or desktop and keep getting random error messages "No internet" "wrong password" "unable to connect at this time". WTF. It's sucking the joy out of this purchase. I have hundreds of photos and the only way I can view them is on the camera.
Solved! Go to Solution.
09-24-2022 07:20 PM
Give Canon support a call at 1-800-OK-CANON.
09-24-2022 07:20 PM
Give Canon support a call at 1-800-OK-CANON.
09-25-2022 08:31 AM - edited 09-25-2022 08:40 AM
Use Bluetooth to communicate with mobile devices. Doing so automates the Wi-Fi setup. Use Canon Camera Connect.
The built-in Wi-Fi does not mean the camera is fully networkable. The camera uses Wi-Fi technology to extend the effective range of Bluetooth wireless communication, which is not known for its speed. Here is a link to the Canon Product Support Page for the R10.
https://www.usa.canon.com/support/p/eos-r10
Use a USB cable to communicate with laptop and desktop computers using the EOS Utility 3. The USB connection will be much faster than the Wi-Fi connection.
12-26-2022 05:59 PM
As @lazyrancher stated, when you try to download the EOS Utility it DOES NOT give you the EOS R10 as an option. The worthless Canon web site sends you circles. Going to the Product Support page for the EOS R10 is no help. Every piece of documentation including the EOS R10 Advanced User Guide explains how to connect the computer and ALL of them tell you to use the EOS Utility which the Canon web site does not provide for the EOS R10. Sorry, just very frustrated.
12-26-2022 07:12 PM
05/31/2023: New firmware updates are available.
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04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!
EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STMCanon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.