cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

URGENT - EOS 5D Mark IV multiple menu icons and options missing

hallen2322
Contributor

I recently purchased my camera from MPB.com. It works fine, but when I attempted to update the firmware, I noticed multiple menu icons and options were missing. I do not even see an option to reset the camera to factory settings. Any suggestions?

 

Please see two photo examples below - my camera only shows the 'multi function lock' option and there are only 3 menu tabs instead of the 5 that are seen in the video example

 

 

1 ACCEPTED SOLUTION

rs-eos
Elite
Elite

What mode do you have the camera in? Auto? Manual?  Some menus are only available in certain modes.

Also, no photos were attached to your post.

--
Ricky

Camera: EOS 5D IV, EF 50mm f/1.2L, EF 135mm f/2L
Lighting: Profoto Lights & Modifiers

View solution in original post

4 REPLIES 4

hallen2322
Contributor

36C4C484-88C7-4C35-BD7A-32E39830FEA9.jpeg

0A578079-BA0C-44D7-8861-D7FB39265B67.jpeg

rs-eos
Elite
Elite

What mode do you have the camera in? Auto? Manual?  Some menus are only available in certain modes.

Also, no photos were attached to your post.

--
Ricky

Camera: EOS 5D IV, EF 50mm f/1.2L, EF 135mm f/2L
Lighting: Profoto Lights & Modifiers

I literally just realized I was in Auto. Greatly appreciate your quick response to help anyway

 

 

Announcements