T5i View Finder Meter

[sisabell]

Hello, new here and new to Canon. Recently purchased a used T5i with 18-55 kit lens. I am new to DSLR cameras but learning. Realized I'm having an issue and wanted to make sure I'm not being dumb. 

In live view, I can take photos in any mode and the exposure meter seems to work as designed. With live view off and trying to take photos through view finder the camera meter things everything is WAY under exposed. if you adjust enough to bring the meter up to even -2 the picture is terrible and blown out. 

With the camera in auto mode inside a well lit room it tries to take pictures with a 20-30 second shutter. 

Just curious if anyone else has every ran into this and what the remedy was...

Thanks for any help

[RobertTheFat]

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@kvbarkley wrote:

I am not sure what you mean, Bob, it is a public event open to everyone. Canon sponsors it so they have a big tent where you can borrow the latest equipment. I never borrow anything because I am afraid it will give me GAS. They also have techs on site that perform a cleaning. I have done it two years in a row, now. 8^)

As far as a cleaning fixing the issue, I am assuming that something is on the exposure chip.

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I've seen on at least one or two occasions that Canon advertised that they would be running a booth or lounge or cleaning station at some major sporting event, only to discover on a closer reading that the Canon facility would be located in an area accessible only to journalists accredited by the event's sponsors. If you've attended this event in the past and were admitted to the Canon facility with no such restriction, then that's a different situation and my concern is evidently unfounded.

[ebiggs1]

Robert your experience is the same as mine.  Perhaps not all events are run similarly but some are.   Not even CPS was included.