11-01-2015 09:16 PM - edited 11-01-2015 09:17 PM
When I record videos, there is a small white dot (pixel size?) that is in every video in the same location.
This issue only happens in video mode, not in any of the photo modes. At first I thought it was a dead/stuck pixel, but wouldn't it display in photos as well?
Here is a video showing the issue. It's the white dot in the lower part of the frame, just left of the center.
You may need to go full screen to see it.
11-03-2015 09:46 AM
Hi Delta1Seven!
Welcome to the Canon Forum.
What this looks like is a stuck pixel or a hot pixel. This can happen if the image sensor heats up after recording for a while. Does the pixel appear when you immediately start recording after the camera has been sitting powered off for a while, such as overnight, or does it appear all the time?
If this is a time sensitive-matter, additional support options are available at Contact Us.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.