09-20-2017 12:55 AM - edited 09-21-2017 01:15 AM
This is the first time this has happened and it happened right in the middle of the day when some videos were perfect and then all of a sudden once video was problematic, and since then, it hasnt righted itself. Here are some facts that will help you help me:
The Problem:
Photos AND videos:
Troubleshooting steps taken and more info to help:
Not sure what else I can try but I am pretty upset about this one, hopefully there's any easy solution?
09-20-2017 03:00 AM
Those images do not look encouraging. They look like a failing image sensor.
09-20-2017 05:31 AM
09-20-2017 06:17 PM
@JMASTERJ wrote:
Is that a known issue with EOS?
What are the next steps to correct/fix?
All camera bodies are likely to fail at some point in time. Make sure you have a fully charged battery.
But, it sounds like your sensor is going bad. Canon will diagnose the problems for you, and send you an estimate for repairs.
09-20-2017 08:50 PM
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