This is the first time this has happened and it happened right in the middle of the day when some videos were perfect and then all of a sudden once video was problematic, and since then, it hasnt righted itself. Here are some facts that will help you help me:
- There were no damages to the camera in that it did not get wet, dropped, temp change, particles, nothing
- Did not take direct photos of the sun or otherwise extreme photo sources
- Camera has never shown any signs of degradation or otherwise any problems
The Problem:
Photos AND videos:
- Look discolored (mostly reddish/purple hues) but not every time, just most times
- Other times it will be washed out
- It is almost always grainy
- View photos attached for better details on this
- Everything looks bad in the camera LCD display and after downloaded to PC, live and after taking photo
Troubleshooting steps taken and more info to help:
- Flash and no flash
- Regular and telephoto lenses
- ISO from 100 to 3200
- Every different auto setting, i.e., M, P, A+, Creative, video, etc, etc....
- Indoor/Outdoor
- Long and short shutter speeds
- Using viewfinder and display when taking photo
- Images look fine if you just look through the glass viewfinder
- With and without SD card inserted, images look bad on the LCD
- Tried 2 different batteries, near/full charges
Not sure what else I can try but I am pretty upset about this one, hopefully there's any easy solution?
