08-23-2023 08:59 PM
Hey, I don't know what setting I changed that now my video is too small when streaming. The canvas is bigger than the video itself. I tried with different platforms and it's always the same, which means it is a camera setting. Do you know what I am doing wrong? Here is an image. Look how much black space I have! Thank you in advance.
08-23-2023 09:59 PM - edited 08-23-2023 10:27 PM
Did you change the aspect ratio?
Also, check the movie recording size:
08-24-2023 08:09 PM
Oh, I thought this would solve it, I was so excited, it changed, but just a little bit, the problem persists 😞 But thank you anyway for your time!
08-24-2023 08:16 PM
Did you change a setting in your streaming software?
You could try resetting your camera settings and custom functions to default.
08-24-2023 10:20 PM
What is your aspect ratio set at? Also, what is your movie recording size set to?
08-24-2023 10:47 AM - edited 08-24-2023 10:47 AM
When you are not sure what happened and you don't know why it is best to do a full reset of the camera back to default settings. I bet that will clear it up.
08-25-2023 07:20 AM
In the image you posted, the frame of the video content is at a 3:2 ratio. The standard ratio you'll want to use for HD or UHD footage would be 16:9 which would lead to having more content along the right and left edges. I've outlined that ratio's area using red:
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.