Service Advisory: Certain EOS R10 Body's - Free Repair Is Available (End Date - March 2025)

[shadowsports]

Canon has posted a service advisory for certain Canon EOS R10  camera bodies. Affected products are eligible for a free repair.

The EOS R10  mirrorless camera has been found to exhibit the following symptoms

In a small part of this product, a loud abnormal noise (click” sound) is emitted when the built-in flash is emitted.

Phenomenon

In a small part of this product, a loud abnormal noise (click” sound) is emitted when the built-in flash is emitted.

Products Covered

Mirrorless camera “EOS R10” This applies to some products where the two digits from the left of the camera's serial number (on the bottom of the camera) are “2”~ “01”.

For products sold in Japan Japan, some of the products “01” ~ “03” are eligible.

How to check the target product

1. Press the search button below to display the screen for entering the camera serial number.
2. Enter the camera's serial number (12 digits) in single-byte numbers, and then press the “Submit” button.
3. One of the following is displayed: If it is an eligible product, please refer to “Response” below.
   • “Your camera is NOT an affected product.”
   • “Your camera is an affected product.”
   • “Invalid number” ・ The number is wrong

Check your Canon EOS R10 serial number here

Free repair acceptance period

Until March 2025

[Danny]

Hi!  We should clarify that this is not a recall but a service advisory.  You can check out the official statement on this from Canon USA right here.

Hope this helps!

[shadowsports]

Thanks Danny.  Post has been corrected.  I updated the link for America's also.