04-25-2021 10:56 AM
Hi folks. I recently purchased a new R6 and have gleefully been playing with it to learn it's features. This morining, when I went to import images to Lightroom, the contact sheet was blank, that is, each image had a square and image seq name, but no images. Only the few images captured as JPEG were previewed. I went back to settings and tried both RAW and cRAW formats but with the same results. The Lightroom error message says file format not supported or image corrupted. With my RP, I have had no issues and always shoot RAW. I'm flummoxed. Thoughts...?
Solved! Go to Solution.
04-25-2021 11:11 AM
You'll need to update your Adobe software (specifically Adobe Camera RAW; ACR) in order to support newer cameras.
Currently, I have Lightroom Classic version 10.2 with ACR version 13.2
04-25-2021 11:06 AM
UPDATE: My previous message was for importing directly into Lightroom Classic (8.4.1; Camera Raw 11.4.1). I went back after my initial post and tried PhotoMechanic (v.6) and it worked. I'm also running R6 firmware v. 1.3.1.
04-25-2021 11:11 AM
You'll need to update your Adobe software (specifically Adobe Camera RAW; ACR) in order to support newer cameras.
Currently, I have Lightroom Classic version 10.2 with ACR version 13.2
04-25-2021 02:04 PM
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.