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R6 Mark II freezes when shutter button is pressed

jimsonthego
Apprentice

I purchased a Canon R6 Mark II today, and out of the box it freezes when the shutter is pressed. When the shutter button is pressed it makes a sound as though a shot was taken, a red light comes on near the set button, and nothing works until the battery is removed and replaced. Press the shutter button and it happens again. The battery is fully charged and there is a card inserted. According to the manual that came with it, it should be working. Is there anything I missed or does this thing need to go back to the store? 

 

1 REPLY 1

Waddizzle
Legend

I think you should return it to the store immediately.

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