R50 Shutoff when transferring via WIFI

[rbaron28]

Hello,

So as stated I have a canon R50 which previously has transferred photos without issue from the app connected wifi.  But now it's seemingly losing connection once I try to transfer.  I'll select the photos I want to import, and then hit import and the canon screen goes black (seemingly shut off no button reaction) and transfer fails.  

Ive tried disconnecting/redownloading everything and no improvement.  

Thanks!

[LeeP]

Are you able to import by connecting a cable from the camera to your computer?

[rbaron28]

Yes

[LeeP]

Well at least there's that and we know it's seemingly not the camera. I'm not an IT guy so my helpfulness is nil, but I'd wonder if there is a router issue given that I've experienced a router issue render hundreds of Chromebooks dead. I don't bother with wifi transfer at home because my internet service is so "enjoyable". Spectrum assures me my internet is lightning fast--it isn't--so I've given up. I look forward to hearing the solutions from the more experienced folks here. I hope your frustration is soon ended.