05-17-2021 08:04 PM
So I just got my R6 and I figured this would have been an easy thing to change, seeing as the option is greyed out in the settings. How can we get the attention of canon to change the R6 so that I can use the C-modes as custom video profiles? This is a very annoying thing to have to deal with coming from the EOS R. to be more specific, I want to be able to set C1 to 4k24, C2 to 4k60, or C3 to 1080p120, but you can only set custom shooting modes. A very frustrating decision by canon
05-18-2021 01:46 AM
Hi dfran1992,
Thanks for checking in with us, and we appreciate your feedback about the custom settings on the EOS R.
I can see how it would be helpful to be able to save different video presets, so I will be glad to pass along your comments to our development team.
Please keep in mind that decisions to include a particular camera feature are made by our engineers and product designers in Japan, based on a number of factors. Consumer demand, technological limitations, and customer feedback are some of the factors that we consider.
We are always looking to improve the camera equipment we offer, so we are grateful for your feedback. While we aren't able to implement every suggestion, we do take them into consideration.
05-18-2021 01:58 PM
"Please keep in mind that decisions to include a particular camera feature are made by our engineers and product designers in Japan, based on a number of factors. Consumer demand, technological limitations, and customer feedback are some of the factors that we consider."
You said something that struck me. "Consumer demand, technological limitations, and customer feedback..." This hurts me as a consumer and the company as a business. I know for a fact that the feature was held back from the camera. How, you might ask? I can literally add the setting to the custom menu and it is greyed out. So tech limitations is not the reason, I am sure I am not the only one who wants this feature to be added. This is absolutely the best camera for a LOT of people, who are selling that camera for another just because of that reason. There are several videos on youtube addressing this issue and I figured after waiting this long to get it, it would be changed. Please do your best to have them change this feature. I had instant regret when I bought this camera and realized I couldn't set the video modes to C1-C3. I would hate to have to return this camera, but I will if I must.
The guys at DPReview did a video talking about this https://youtu.be/51kCNnWKXHc?t=679
This guy from a smaller channel made a video specifically about this issue https://youtu.be/VqLQzmwOS3A
12-24-2021 08:03 PM
Why has Canon deliberately put this software limitation on the R6
The only reason I can think of is to differentiate their line-up
It's a feature available both on the R and the R5
So it's definitely not a hardware limitation
There's a lot of headroom for making improvements in R6
Like adding ALL-I Video Recording and this very basic necessity of having Custom Video Shooting Profiles
05-22-2022 06:51 PM
Absolutely agree with this.
12-24-2021 08:13 PM
05-22-2022 06:50 PM
I feel this so much. Soooo irritating. It’s the cripple hammers like this that have me leaving canon for Sony. These are hybrid cameras. Allow us to use them as such.
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