Add C1-C3 Custom video settings on R6 PLEASE!!!!

[dfran1992]

So I just got my R6 and I figured this would have been an easy thing to change, seeing as the option is greyed out in the settings. How can we get the attention of canon to change the R6 so that I can use the C-modes as custom video profiles? This is a very annoying thing to have to deal with coming from the EOS R. to be more specific, I want to be able to set C1 to 4k24, C2 to 4k60, or C3 to 1080p120, but you can only set custom shooting modes. A very frustrating decision by canon

[Nick2020]

Hi dfran1992,

Thanks for checking in with us, and we appreciate your feedback about the custom settings on the EOS R.

I can see how it would be helpful to be able to save different video presets, so I will be glad to pass along your comments to our development team.

Please keep in mind that decisions to include a particular camera feature are made by our engineers and product designers in Japan, based on a number of factors. Consumer demand, technological limitations, and customer feedback are some of the factors that we consider.

We are always looking to improve the camera equipment we offer, so we are grateful for your feedback. While we aren't able to implement every suggestion, we do take them into consideration.

[dfran1992]

"Please keep in mind that decisions to include a particular camera feature are made by our engineers and product designers in Japan, based on a number of factors. Consumer demand, technological limitations, and customer feedback are some of the factors that we consider."

You said something that struck me. "Consumer demand, technological limitations, and customer feedback..." This hurts me as a consumer and the company as a business. I know for a fact that the feature was held back from the camera. How, you might ask? I can literally add the setting to the custom menu and it is greyed out. So tech limitations is not the reason, I am sure I am not the only one who wants this feature to be added. This is absolutely the best camera for a LOT of people, who are selling that camera for another just because of that reason. There are several videos on youtube addressing this issue and I figured after waiting this long to get it, it would be changed. Please do your best to have them change this feature. I had instant regret when I bought this camera and realized I couldn't set the video modes to C1-C3. I would hate to have to return this camera, but I will if I must.

The guys at DPReview did a video talking about this https://youtu.be/51kCNnWKXHc?t=679

This guy from a smaller channel made a video specifically about this issue https://youtu.be/VqLQzmwOS3A

[RaunakYeager]

Why has Canon deliberately put this software limitation on the R6

The only reason I can think of is to differentiate their line-up

It's a feature available both on the R and the R5

So it's definitely not a hardware limitation 

There's a lot of headroom for making improvements in R6

Like adding ALL-I Video Recording and this very basic necessity of having Custom Video Shooting Profiles

[Vicp83]

Absolutely agree with this. 

[RaunakYeager]

R and R5 both have M, Av, Tv,... C1, C2, C3 modes IN THE video mode itself

Whereas the R6 only has Auto Expo and M modes for video

[Vicp83]

I feel this so much. Soooo irritating. It’s the cripple hammers like this that have me leaving canon for Sony. These are hybrid cameras. Allow us to use them as such.