08-13-2020 02:17 AM
I just received a messages saying my purchase was flagged by my card carrier. I accepted the charge as to being my own, however i now need Canon to charge the purchase again. I didn't want to start completely over with my order since I wonder guess it'll put me in the back of the line to get my camera. Is there anything I can do? Currently Canon customer service has been busy.
08-13-2020 08:23 AM
Hi, Wyrmmm! We recommend contacting our US-based sales support squad as soon as you can so as not to slow down your order any further. You can reach them weekdays and Saturdays at 1-800-385-2155. Please have your order number handy when you call.
Hope to talk to you soon!
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.