02-27-2022 05:30 PM
I took my fairly new R5 on a 1 month vacation and intentionally did not install firmware update 1.5 until I was home after the vacation. After installing 1.5 I have had several lock ups using a EF 100-400 lens with BBF and animal/eye focus with * button. I hope Canon will resolve this well known, common problem.
02-27-2022 08:49 PM
We’re you using Servo AF autofocusing mode? If so, there is a new firmware upgrade to 1.5.1 that fixes the issue.
02-27-2022 10:06 PM
I was using servo and I have 1.50. I will try the update.
02-28-2022 08:55 PM
The 1.5.1 didn't fix the issue, or there are multiple ways to get the R5 to lock up
02-28-2022 01:21 PM
You might want to see this thread as others are having the same problem even after updating to the newest firmware
Canon R5 freeze after 1.5.1 update - Canon Community
02-28-2022 08:05 PM
Thanks for that link! Interesting. I'm not using a teleconverter though and it looks like one person was able to resolve the issue by removing the teleconverter. I'll do the firmware upgrade and see how it goes.
02-28-2022 08:54 PM
I've had it happen with and without the teleconverter
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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