11-13-2022 01:17 AM - last edited on 11-15-2022 08:24 AM by Danny
Hello, I have a 5d mk iv and iPhone 13 pro. The camera was previously connected to my old phone but since I have upgraded I haven’t been able to connect to this phone using Canon connect at all. I found it to be a fairly straight forward process before but this has been incredibly difficult, I can’t seem to get past the first step. Also when I upgraded the phone the app had also updated so it looks completely different than before, I can’t even register the camera. Very frustrating!
Thanks
David
11-13-2022 07:05 AM
The camera may still be looking to connect to your old phone. Delete any current connection setups in the camera, and create a new one that connects to your new phone.
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