11-13-2022
01:17 AM
- last edited on
11-15-2022
08:24 AM
by
Danny
Hello, I have a 5d mk iv and iPhone 13 pro. The camera was previously connected to my old phone but since I have upgraded I haven’t been able to connect to this phone using Canon connect at all. I found it to be a fairly straight forward process before but this has been incredibly difficult, I can’t seem to get past the first step. Also when I upgraded the phone the app had also updated so it looks completely different than before, I can’t even register the camera. Very frustrating!
Thanks
David
11-13-2022 07:05 AM
The camera may still be looking to connect to your old phone. Delete any current connection setups in the camera, and create a new one that connects to your new phone.
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.