02-10-2014 12:17 AM
02-10-2014 11:32 AM
First and most important, DON'T TURN IT ON!!!!!!!!!!!.
Dry it thoroughly before attempting to see if it will still work. There are several methods to do this and it will take several days.
A warm heat pad, whatever, just make sure it is completely dry.
If after you have done this and it will not work, it is probably a lost cause. It can be very expensive to fix water damaged cameras or lenses.
02-10-2014 12:18 PM
Also try the old "pack it in rice" trick while you let it sit for a few days. Exercise patience & good luck.
02-10-2014 01:11 PM - edited 02-10-2014 01:14 PM
If dropped in salt water, it's a goner for certain. Contact your insurance company.
If dropped in fresh water, it might still work. But it depends upon how much moisture got inside and a bit of luck.
1. Remove the battery. Important. Do this first. You want to remove power sources in hopes of preventing electronics from shorting out.
2. Turn off camera. Remove the memory card.
3. Remove the lens (optional, see below).
4. Leave open battery compartment and memory card compartment doors to help air out inside.
5. Pop up the flash and leave it standing open.
6. Remove the eyecup and set it aside temporarily.
(Note do not remove lens or open up this way if you sit the camera in rice. You do not want rice dust getting inside!)
Let sit for some days to dry. Do not put the battery back in and turn the camera on until you are certain it's completely dry.
If the lens got soaked too, then it's going to be harder to get dry inside and likely ruined. Try leaving the caps off and standing it on end to dry. But it's still likely to end up with stuff dried onto the optics inside, at best. At worst, it will develop fungus or mildew inside. This can happen inside the camera, too.
Most repairers won't even look at a camera that's been dunked in water. They too often simply aren't worth trying to repair. To be done right would require complete disassembly, cleaning and relubrication.
But it costs little or nothing to try dyring it yourself.... after you get it completely dry, if it's still working okay it might be possible to have the focus screen and mirror cleaned, if that's needed. Don't try to clean these yourself. Both are very easily damaged by the wrong cleaning solutions or incorrect procedures.
I've never had a camera get dunked in water... but have gotten caught in heavy rain with cameras, lenses and flashes... I followed the above procedures (no rice, just warm air from a hair dryer) and everything survived and continued to work fine after a few days drying out. There was no sign of water inside the cameras or lenses, though.
San Jose, Calif., USA
"Walk softly and carry a big lens."
GEAR: 5DII, 7D(x2), 50D(x3), some other cameras, various lenses & accessories
FLICKR & PRINTROOM
02-11-2014 02:14 AM
02-10-2014 07:27 PM
Unfortunately, liquid-damaged cameras are usually not worth repairing. But I agree with amfoto1, make sure you remove the battery as soon as possible (ideally within 1-2 minutes). Was it salt water? If so, you should clean it with the usual tap water.
Try to send it for repair to Canon or local camera store. If it's dead, you can try to sell it for parts on ebay. Good luck! I hope you can still enjoy your camera.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 220.127.116.11
PowerShot SX420 IS - Version 18.104.22.168
PowerShot 620 HS - Version 22.214.171.124
PowerShot SX720 HS - Version 126.96.36.199
PowerShot G1X Mark III - Version 188.8.131.52
PowerShot G7X Mark II - Version 184.108.40.206
PowerShot G9X Mark II - Version 220.127.116.11
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.