My Macbook Pro will not recognize my Canon Rebel T3i when I plug it in. Please help!

[aprince1982]

I've installed the necessary software from Canon, but no luck. Any suggestions?

[DiabloTheOtaku]

Yes I’ve tried with both the usb let’s me connect to image capture but that’s about it I can’t import anything and can’t connect to eos utility 3 always says failed to communicate with camera check connections

[jrhoffman75]

If you are connected to Image Capture you should be able to import images. I do that all the time. I don’t use EOSU.

There may be some permissions you have to enable to use EOSU.

[danaillie]

@kvbarkley I am not sure what you are asking me to do. I noticed that although I could not see my camera in the USB section it is showing up when I go into the iPhoto window, but I can’t see any pictures that are stored on the camera.

[kvbarkley]

I am telling you to go into applications and run the program that actually talks to the camera: Image Capture. Sometimes it is misconfigured.

[xosophiamarie]

If your Wifi is enabled, it will not work. You have to disable your wifi. I just figured this out now.