Showing results for 
Search instead for 
Did you mean: 

Internal Flash fires, but pictures turn out dark / EOS 700D


I need help (with my camera that is)!


I've taken 2 fotos just after one another with the same setting (automatic mode in this case), and on one ocation the flash is visable on the picture, and the other one is isn't. The flash fired on both pictures.


Can someone please tell me what is happening. The first time i've expirienced this situation was this new years eve. Could the flash and camera be out of sync, or did i (or some of my guests) unintentionally alter a setting that causes this situation, even though that is nearly impossible on the auto setting? 

I am aware of the time the flash needs to recharge and everything, so the pictures is not taken in a repeated situation.


As you can see on the pictures, it's not a big room, and the picture WITH the flash is illuminated just fine. I hope some of u guys can help!


With (not showing).JPG


And the one with flash:


EOS 700D - Rookie


I read the EXIF of your two pictures. Same settings. The only difference I found was that no AF points were reported to be in focus of your bright picture.


You have 9 seconds between the pictures. Plenty of time to recharge. Just one thought though. In Auto mode the camera will use the internal flash as an AF assist beam. Maybe that drained the internal flash before you took the picture?


If I were you I should try it out more. Try P mode and turn of AF assist beam and take a couple of pictures. Then do the same with AF assist beam.



The thing is just, even if i wait a looong time between the pictures, i still get the same results though. And since the problem is not consistent - i'm quiet confused.

I will tru the P mode though, thank you in advance!
EOS 700D - Rookie

And turn of AF assist beam and see if it helps.

OK, so now i fooled around with a lot of different options in P mode. And even thoufh my eyes are sore for taking pictures into the mirror (due to the flash exposure in real life) no effect is to be seen on my picures - just look at this example:



EOS 700D - Rookie

Do you still have warranty?

Yes i have. So maybe i should send it in for repair/replacement?
EOS 700D - Rookie

For a start at trying to analyse this problem stop taking flash photos into a mirror, you are probably confusing the <Removed Per Forum Guidelines> out the ETTL exposure system.

I've done that too. Same result...
EOS 700D - Rookie

@Thomsen_85 wrote:
I've done that too. Same result...

Try a few more modes (Av, Tv, M) for data collecting then send it in.  It is not normal - I think something is wrong with your internal flash or camera (like your camera doesn't know that the flash is up and set the timing wrong).

Diverhank's photos on Flickr
06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
03/22/2022: New firmware version 1.2.0 is available for PowerShot PICK
03/16/2022: New firmware version 1.5.2 is available for EOS-R5
03/16/2022: New firmware version 1.5.2 is available for EOS-R6
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.1.1 is available for EOS-R3
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500
12/2/2021: New firmware version 1.1.0 is available for RF 70-200 F4 L IS USM