04-14-2017 08:16 PM
I have a Canon Rebel t5i, and when I connect it to my mac it doesn't recognize it. It's like I'm connecting nothing to my computer. This problem happened a few times before, but has always seemed to fix itself before this. I've tried restarting my computer, and when I look at my USB tree it isn't recognized there either. I'm not sure how to fix this please help!
04-15-2017 08:01 PM
Hi Grisgin,
Thank you for posting.
To allow us to better assist you, please let us know the following:
With your camera connected to your computer and powered on:
04-15-2017 09:13 PM
Additional, what about the USB cable. It is now possible to get USB "charging" cables that dont have the data pins wired. Are you using a proper cable?
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