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Mac Not Recognizing Cameras - EOS R & EOS 5D Mark III

dlacken
Contributor

Literally in tears..please help

My camera is suddenly not recognizable by my computer. My husband's computer can see the camera fine, so it's not the camera not the cable. Have been on with Apple for 2 hours and want to scream. I've updates the firmware on my camera, but my laptop still won't see it. I have 3 shoots next week and can't afford to not be tethered...please help. What am I doing wrong? Why was it working and now it has stopped? HELP?

 

11 REPLIES 11

oops!! Thank you! 

Screenshot 2023-02-04 at 11.12.10 AM.png

jaewoosong
Rising Star
Rising Star

Maybe this other thread might also help.  Likely it might be related to Ventura if you updated recently.

(In)compatibility of EOS Utility with MacOS Ventur... - Canon Community

Re: R6 does not connect to EOS Utility 3 on Mac OS... - Canon Community

macOS Ventura requires you to give permission to USB-C accessories before transmitting data - 9to5Ma...


-jaewoo

Rebel XT, 7D, 5Dm3, 5DmIV (current), EOS R, EOS R5 (current)
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