09-30-2019 06:29 PM
Hi, my name is Amed Mendez. Yesterday I lost my camera in Manhattan NY, it is an EOS 6D II. Is there any way to locate it?
Solved! Go to Solution.
10-03-2019 05:13 PM
Amed Mendez,
I understand you lost the EOS 6D Mark II yesterday in Manhattan. My name is Tim and I can help you with this today.
We're sorry this occurred and recommend you call into our call center and speak with someone about documenting this. We can create a case in our database to document the theft in case someone calls in about it.
Please call 1-800-652-2666 and follow the prompts for Technical Support. Our agents are available Monday through Friday, from 09:00 am to 09:00 pm and Saturdays from 09:00 am to 7:00 pm. All times EST, excluding holidays.
10-01-2019 11:14 AM
There is no equivalent to "Find my Phone".
10-03-2019 05:13 PM
Amed Mendez,
I understand you lost the EOS 6D Mark II yesterday in Manhattan. My name is Tim and I can help you with this today.
We're sorry this occurred and recommend you call into our call center and speak with someone about documenting this. We can create a case in our database to document the theft in case someone calls in about it.
Please call 1-800-652-2666 and follow the prompts for Technical Support. Our agents are available Monday through Friday, from 09:00 am to 09:00 pm and Saturdays from 09:00 am to 7:00 pm. All times EST, excluding holidays.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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