10-12-2013 10:15 AM
I took some night pictures on Wednesday. Downloaded them to my laptop and replaced the card in the camera and when I tried using the camera the next morning it displayed "NO CARD IN CAMERA". I placed the card back in my laptop and it worked fine. Place it back in the camera and .... "NO CARD IN CAMERA". So I went on line and a few suggestions said to use compressed canned air. I tried it and it still said "NO CARD IN CAMERA". I went and purchased an new SANDISK 16GB card and ..... "NO CARD IN CAMERA". Does anyone have ay suggestions other than sending it in for repair at the cost of $190 plus shipping?
10-18-2013 10:16 AM
10-19-2013 01:08 PM
10-20-2013 11:41 AM
I tried different cards and when I tried to format a card in the camera the first message that appeared was "No Card in Camera"
10-20-2013 11:51 AM
I would contact Canons tech/support team and see what they say about it.
10-20-2013 02:47 PM
I have sent the camera to Canon for repair. It will cost a total of 250 dollars. Not happy but I cannot afford another camera. The issue arose overnight with no physical damage since the camera was in its case, on a shelf with no one else having access to the camera. It is only 1 and 1/2 years old. From searching on this and other forums this is a known issue and I believe Canon should do a recall for this problem.
10-20-2013 06:08 PM
I would write a formal complaint to Canon about the issue and how unhappy you are with the outcome. They just might discount you or refund your money due to your inconvinience and troubles. I highly doubt it, but it is always worth a try. At least you'll get your voice heard. Who knows, maybe they have gotten a lot of those complaints and yours will top it and they will do a recall. In any event, my therory is write them a letter and let them know you aren't happy. NO COMPANY likes to hear that their customers are unhappy cause it can cost them potential sales in the future. Best of luck!
10-20-2013 06:14 PM
Thank you. I will try your suggestion and hope for the best.
10-23-2013 10:51 AM
10-05-2016 07:50 PM
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.