10-07-2013 07:50 PM
I have a used ts1 that I dropped on its lens onto a wood floor. Now it won't focus and when I put in a 32 GB card all I get are verticle lines on the LCD and in movie mode it sounds like it is taking pictures every 5 seconds but its not. I bought a years warrenty with camera a few months ago and was wondering if I should ship it back to B & H. Was also wondering if anyone haas had same problem.
<script id="overlay_tmpl" type="text/html">//
<div id="<%= overlayId %>" class="_mp3rocket_overlay_style" style="left: <%= overlayLeft %>; top: <%= overlayTop %>; width: <%= overlayWidth %>; height: <%= overlayHeight %>"></div> //</script>
<script id="overlay_tmpl" type="text/html">// <div id="<%= overlayId %>" class="_mp3rocket_overlay_style" style="left: <%= overlayLeft %>; top: <%= overlayTop %>; width: <%= overlayWidth %>; height: <%= overlayHeight %>"></div> // </script>Solved! Go to Solution.
10-07-2013 08:02 PM
Usually warranties don't cover drop/misuse, unless stated. Likely it states the opposite. Sorry.
Do you have any other lenses? I would try anothe lens first, maybe you'll get lucky. My 18-55 kit lens broke with the slightest tap (it wouldn't focus properly after), but the rest of the camera was fine. I hated having to buy a new lens, but the Sigma I replaced it with was a lot better.
10-07-2013 08:02 PM
Usually warranties don't cover drop/misuse, unless stated. Likely it states the opposite. Sorry.
Do you have any other lenses? I would try anothe lens first, maybe you'll get lucky. My 18-55 kit lens broke with the slightest tap (it wouldn't focus properly after), but the rest of the camera was fine. I hated having to buy a new lens, but the Sigma I replaced it with was a lot better.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.